Wednesday, April 7, 2010
Booth and Foucault: Murdering the Author
In 'What Is an Author?", Faucault states that "an author's name is not simply an element in a discourse...; it performs a certain role with regard to narrative discourse, assuring a classificatory function" (107). Put more sucinctly, an author's name is not merely representative of the physical person, but of all of the connotations, ideas, and themes contained in and represented by that authtor's work. For example, the name Ayn Rand represents not just the person, but The Fountaindhead, Atlas Shrugged, and the objectivist philosophy. Faucault's statement that the name of the author defines the works and ideas associated with them more than a physical person is similar to Wayne Booth's idea of the implied author. In 'The Rhetoric of Fiction,' Booth states the implied author is the conceptualization of the values a literal author attempts to imply through his writings. In other words, the implied author is a concept of the literal author informed by the reader's understandings of the ideas represented in his writing. In both theories, the name of the author is assoicated with that author's ideas more than the person himself. Faucault takes this concept slightly further in implying that by using a name to define works and ideas rather than people we are essentially killing the author: "the work...now possesses the right to kill, to be its author's murderer" (102). By stating that the author's name now represents an amalgum of works, concepts, and ideas rather than a specific person, we are essentially removing the author from his work. Wayne Booth's implied author concept has a very similar function. The work of Booth and the Chicago Critics is, in part, a response to New Criticism, a theory which holds that it is the work itself rather than the author's intent that is of central importance. Booth does not quite take such a hard line, but his theory does contend that true meaning comes not from the actual author's intent but from the reader's understanding or conceptualization of the author's intent. By shifting the emphasis from author to reader, the theory of the implied author can be seen as an attempt to divorce the author from this work. In the end, the theories of Faucault and Booth, can be seen as removing the author from the work by using the author's name to imply a set of ideas rather than an actual person.
Thursday, April 1, 2010
Lost in Czechoslovakia
The world in so much smaller than it seems. One hundred years ago, Jan Gebauer redefined how the Czech people related to their language. By categorizing the multinational components of his language, Gebauer created grammars and linguistic histories that were widely used by his countrymen. in the late 19th century, Gebauer was attempting to create a centralized language in a region that was heavily influenced by neighboring countries. His student Vilem Mathesius took up this idea and became one of the first scholars to work with how to create meaning between the Czech and English languages. He created a system which he believed could define linguistic meaning and composition across all languages. Mathesius' fascination with English literature led him to nurture the same interests in his student Rene Wellek, who would become the founder of comparative literature. These ideas have worked their way through linguists, theologians, and literary critics to become a part of our program. The research on Gebauer and his descendants has been fascinating but ultimately frustrating. The linguistic roadblocks that are keeping our group from advancing in this project (as far as I have found, Gebauer was not published in English)show that although ideas are linked realities are very different. There are plenty of references to Gebauer and his work in relation to other scholars, but information on the scholar himself belongs to the Czech people. We have made attempts of course, the ferret out some information, but I do not trust the efficacy of Microsoft's translation software (The Riegrova dictionary wrote baltistická password Jan Gebauer, all located in the sixth part of 1865). I am sure that other groups are experiencing the same problems as we explore older generations of scholars. This is, of course, probably no different from the frustrations experienced by the authors of all of the those historical essays we read at the beginning of our Norton book. It is up to us, I guess, to push forward to find information that we know exists. It is interesting, though, to be dealing with a language barrier when researching scholars who worked to connect and create meaning out of multiple languages. In addition, this research has shown how much politics has influenced and continues to influence education. Gebauer, Mathesius, and Wellek were working during the Russian revolution (Russian politics had a significant effect on their country) and during the rise of the Nazi party. Their ideas illustrate an attention to racial and cultural issues that scholars like bell hooks and Bizzell (my new favorite) are still grappling with today.
Thursday, March 18, 2010
Basic English or The Simple Language of Persons to the West
In her presentation on I.A. Richrds, Audrey explained the concept of Basic English. Richards and C.K. Ogden belived that communication and meaning could be simplified if the English language were restricted to 850 words. (If anyone is interested a list can be found at http://ogden.basic-english.org/words.html. Ogden's word list may be slightly different from Richards', but I am going to run with it!) To say that the list is basic in an understatement. On a side note, I find amusing that the concept is called Basic English, but the words 'basic' and 'English' are not on list. We would have to refer to it as 'The Simple Language Of Persons to the West' and hope that no one from another Eastern European, South American, or North American country takes offense and that New Zeland and Australia don't mind being ignored alltogether.
Whether this list is the one intended by Richards or not, the idea of only working with 850 words is limiting. I suppose there is creativity that can be found in the arragement of words, but I would still not want to read something so limited. Even with these limitations, I wondered how Basic Enlgish could be used in the teaching of grammar. Patrick Hartwell writes that "writers need to develop skills at two levels...the [second] broadly metalinguistic rather than linguistic, involves active manipulation of language with conscious attention to surface form" (579). In other words, a grasp of grammar and how to manipulate sentence structure is an important tool for a successful writer. One of the many tasks of the writing teacher, then, must be to help develop this ability. It may be possible to begin this process by using Basic English as a kind of dry run. We could teach students about the rules of grammar within a set of simple, easily understood words in order to achieve clarity as well as demonstrate language's ability to produce endless meanings with a finite number of words. Basic English could also be used with ESL students. Again, it may be easier for these students to learn English grammar using a more restricted English vocabulary. The idea of using Basic English with basic writers or ESL students does, of course, restrict the students' use of language at the outset. The question arises then, would we be doing more harm than good? In "Inventing the University," David Bartholome argues that students must find an entrance into academic discourse by bluffing: "To speak with authority they have to speak not only in another's voice but through another's code...they have to do it before they know what they are doing, before they have a project to participate in and before...they have anything to say" (622). Student's must, in other words, perform the linguistic equivalent of playing in your mother's high-heeled shoes. They must try on and experiment with the voice and authority of academia. Would, then, the use of Basic English restrict their ability to experiment? Or, is it more important to teach them the ability to use language before allowing them exposure to more complicated forms?
Whether this list is the one intended by Richards or not, the idea of only working with 850 words is limiting. I suppose there is creativity that can be found in the arragement of words, but I would still not want to read something so limited. Even with these limitations, I wondered how Basic Enlgish could be used in the teaching of grammar. Patrick Hartwell writes that "writers need to develop skills at two levels...the [second] broadly metalinguistic rather than linguistic, involves active manipulation of language with conscious attention to surface form" (579). In other words, a grasp of grammar and how to manipulate sentence structure is an important tool for a successful writer. One of the many tasks of the writing teacher, then, must be to help develop this ability. It may be possible to begin this process by using Basic English as a kind of dry run. We could teach students about the rules of grammar within a set of simple, easily understood words in order to achieve clarity as well as demonstrate language's ability to produce endless meanings with a finite number of words. Basic English could also be used with ESL students. Again, it may be easier for these students to learn English grammar using a more restricted English vocabulary. The idea of using Basic English with basic writers or ESL students does, of course, restrict the students' use of language at the outset. The question arises then, would we be doing more harm than good? In "Inventing the University," David Bartholome argues that students must find an entrance into academic discourse by bluffing: "To speak with authority they have to speak not only in another's voice but through another's code...they have to do it before they know what they are doing, before they have a project to participate in and before...they have anything to say" (622). Student's must, in other words, perform the linguistic equivalent of playing in your mother's high-heeled shoes. They must try on and experiment with the voice and authority of academia. Would, then, the use of Basic English restrict their ability to experiment? Or, is it more important to teach them the ability to use language before allowing them exposure to more complicated forms?
Thursday, March 11, 2010
God(s), Truth, and Logic
In class this week, we discussed Whatley and his ideas on universal truth. Whatley believed that Truth exists, but is only accessible to God. Men will never reach universal truth, but will find much in the hunt for it. This theory reminded me of Vico's Tree of Wisdom theory. In this his theory, Vico posited that there are several types of knowledge: direct knowledge possessed by the Gods, indirect knowledge possessed by heroes, and wisdom possessed by humans. The comparison between the two ideas is not perfect, but they do share a common foundation: the idea that there is a universal/foundational/direct knowledge held by a higher being from which humans are excluded. It is the job of humans to work towards an approximation of that knowledge. Each theorists\ states that men use education to advance closer to that knowledge knowing that they will never truly arrive. What does this mean in terms of writing? Gordon Rohman describes writing as a "groping process which is really without end" (223) The idea that a writer is groping for something implies that the something already exists. It is there, waiting for the writer to discover it. The fact that the process is "without end" implies that the writer will never completely find what he is groping for. Admittedly, I am stretching Rohman's ideas somewhat, but it is still an interesting comparison. Just like Whately and Vico, Rohman's theory implies that the writer is groping toward an ultimate truth or idea that he will never truly find. Rohman also states that the act of groping is as equally important as the idea discovered. This is similar to a claim made by Whatley, who believes that "logic does not tell one 'how to find an ambiguity, but where to hunt for it'" (181). In other words, logic is the mechanism that helps the writer "grope' for his subject. He does not find it, but learns from the act of searching.
Thursday, March 4, 2010
Making Connexions
In this Tuesday's class, Dr. Souder tasked us with creating connections between the mass of material we are reading in Norton and our presentation research. We are, in other words, being asked to invent. After all, is invention not the basis of the product/process problem that has dominated the last two hundred pages of Norton? Edward P.J. Corbett advances this idea in "The Topoi Revisited" stating that "it has been only since the shift of interest from the finished product to the generating process that many teachers of composition have developed a curiosity about how their students go about writing the papers that they are assigned to write" (44). The renewed focus on the product/process problem engendered an interest in empirical research. If composition is not a "nonrational" activity, then there must be a way to quantify what we can and should teach. This emphasis on research and the reproduction of results can be seen as an attempt to borrow some of the ethos shared by the scientific disciplines. David Foster writes that "experiments will test and correct hypotheses which, in turn, will form more truthful knowledge...finally, composition inquiry has adopted the scientific methodology that will allow it to make defensible truth-claims" (453). Because science is based on fact, composition studies will, in theory, carry more weight if they are conducted in a scientifis manner. Foster's claim that composition departments are attempting to form an identity by borrowing ethos from other disciplines echoes a similar claim made by William Riley Parker in regard to English departments. Parker stats that English departments absorbed speech "in the hope of gaining academic respectability" (14). This borrowing of ethos was done by both English and Composition departments in order to increase respectiblity. In the same article, Parker states that "'English' has never really defined itself as a discipline" (13). This claim is echoed by Foster, who states that composition "cannot claim clear title for a recognized name" (451). Thus, there are multiple connections between the essays that we read. Granted, if we read enough there are bound to be connections, but, I like to think that as writer, teachers, and potential scholars we "don't find meanings, [we] create them" (Flowers 467).
Thursday, February 25, 2010
Technology and Our Old Friend Foucault
It was wonderful having Dr. Burns in class and getting to stay late for our informal QA. One of the most interesting issues that we discussed last night was the use of technology. With the exception of word processing and PowerPoint, I had not thought much of the use of technology in the composition classroom. The introduction of blogging and web 2.0 platforms has introduced complications into the classroom. Emily's presentation regarding the audience of these kinds of platforms brought up an important issue. In his essay on free writing, Ken Macrorie writes about "Engfish," stilted academic English students believe professors want. It may seem that using Blackboard or another similar system that is patterned after a blog or social network would minimize this issues. Students are primarily interacting and writing for each other, so it is possible that they would write more naturally. I am not sure that this is the case. Even though the students may be directing responses and comments to their peers, they are still writing in an academic setting with the knowledge that their instructor is lurking. This set up calls Faucault's Panopticon in mind. Cynthia Selfe also draws this conclusion, stating that "although panoptic space differs from electronic bulletin boards...those who have conversed over computers will recognize how eavesdropping and watching are made easy through the architecture of electronic network." (42) Thus, even though we can replicate the casual style of social networking, students will still be writing for the illusive instructor who may or may not be watching.
Thursday, February 18, 2010
One of the most interesting threads that ran through last night's presentations was an attack on foundational knowledge. This can be directly seen in Locke, but is also present the readings on Hume and Vico.
In his article on Hume, David Wooten discusses how Hume used source criticism to expose the party myths of Whigs and Tories. Each political party used an interpretation of historical events to establish their authority, to illustrate why they were the correct party. Hume believed that these myths should be "subject to impartial criticism." (288) In other words, Hume questioned the historical knowledge knowledge that formed the basis of party authority and "provid[ed] evidence that decisively undermin[ed] the rhetoric of political extremists." (288)
Locke questioned foundational knowledge in a much more direct way. By stating that people are "born into the world without any innate ideas," Locke takes direct aim at the concept of foundational knowledge. (425) Foundation knowledge implies that there is a one scheme of ideas that is correct and universal. How would these ideas be communicated if the "human mind acquires all its knowledge through experience?" (425) If each person experiences through senses, than each person much experience in a slightly different manner. Through this theory, Locke denied the existence of foundational knowledge, which had important political and religious implications.
Like Hume and Locke, Vico questioned foundational knowledge, but came to a different conclusion. Rather than undermine it completely like Hume and Locke, Vico implied that there was a need to adapt it to a modern scheme of education. His tree of wisdom theory seems to be based on the idea that a universal truth exists. If "human beings are excluded from direct knowledge posessed by the 'gods' and from the indirect or partial knowledge of the 'heroes,'" then there must some intangible truth for humans to be excluded from. Even though Vico did imply that some sort of foundational knowledge is necessary, he did make an argument for supplementing it with more modern sciences. Vico participated in a debate between contemporary and ancients scholars and found that "the inclusion of the study of new sciences and and arts would eventually bring the system advocated by his contemporaries to be superior to the methods of the ancients." (6). Thus, Vico states that some form of foundational knowledge exists, but that it is not necessarily the one that was espoused by the ancients.
Political power and authority was addressed in nearly all of the presentations, as was the importance of foundational knowledge. In order to change political power and opinions, Hume, Locke, and Vico attacked the beliefs that formed the basis of political authority.
In his article on Hume, David Wooten discusses how Hume used source criticism to expose the party myths of Whigs and Tories. Each political party used an interpretation of historical events to establish their authority, to illustrate why they were the correct party. Hume believed that these myths should be "subject to impartial criticism." (288) In other words, Hume questioned the historical knowledge knowledge that formed the basis of party authority and "provid[ed] evidence that decisively undermin[ed] the rhetoric of political extremists." (288)
Locke questioned foundational knowledge in a much more direct way. By stating that people are "born into the world without any innate ideas," Locke takes direct aim at the concept of foundational knowledge. (425) Foundation knowledge implies that there is a one scheme of ideas that is correct and universal. How would these ideas be communicated if the "human mind acquires all its knowledge through experience?" (425) If each person experiences through senses, than each person much experience in a slightly different manner. Through this theory, Locke denied the existence of foundational knowledge, which had important political and religious implications.
Like Hume and Locke, Vico questioned foundational knowledge, but came to a different conclusion. Rather than undermine it completely like Hume and Locke, Vico implied that there was a need to adapt it to a modern scheme of education. His tree of wisdom theory seems to be based on the idea that a universal truth exists. If "human beings are excluded from direct knowledge posessed by the 'gods' and from the indirect or partial knowledge of the 'heroes,'" then there must some intangible truth for humans to be excluded from. Even though Vico did imply that some sort of foundational knowledge is necessary, he did make an argument for supplementing it with more modern sciences. Vico participated in a debate between contemporary and ancients scholars and found that "the inclusion of the study of new sciences and and arts would eventually bring the system advocated by his contemporaries to be superior to the methods of the ancients." (6). Thus, Vico states that some form of foundational knowledge exists, but that it is not necessarily the one that was espoused by the ancients.
Political power and authority was addressed in nearly all of the presentations, as was the importance of foundational knowledge. In order to change political power and opinions, Hume, Locke, and Vico attacked the beliefs that formed the basis of political authority.
Thursday, February 11, 2010
Primary Research and Topoi
In his article "Recovering The Lost Art of Researching The History of Rhetoric," Richard Enos challenges his readers to attempt primary research instead of criticism. Enos sees that simply criticising a work that is in itself a criticism of another "has serious, detrimental consequences not only to the field in question, but for the entire temperament about research and what it contributes." (8). Using archeology as an example, Enos describes methods of primary on rhetoric such as reading original texts and studying Greek culture using more than the texts of the cannon. These ideas are well reflected in the 'Rhetoric and Praxis' essays we read. Each of them can be seen as a new kind of primary research in that they are taking classical ideas and reapplying them in the modern classroom.
The last group of readings in our Norton book focuses quite heavily on the need to refocus composition pedagogy from the finished product to the composing process. Edward Corbett also takes up this theory, arguing for a renewal in the use of topoi, which he defines as "devices enabling the speaker to find those arguments that would be most persuasive ina given situation." (45) These devices take the form of questions, freewriting, journals,and problem solving techniques (52-56) Corbett credits the abolition of topoi in the classroom as the source of the ideas that "all the writing teacher could do in the classroom was to teach the students some editing skill" (51)
The Corbett essay is interesting in connection with Enos. Corbet summarizes several other writers who are doing primary research to discover how the process of composition can be emphasised in the classroom. He takes the research of others and connects is to the classical concept of the topoi. The Corbett essay can be seen as the purpose of the primary research that Enos calls for. Corbett has used the new research and made and argument for the resurgence of topoi in the classroom, an idea that allows the teaching of composition to move in a new direction while still using classical ideas.
The last group of readings in our Norton book focuses quite heavily on the need to refocus composition pedagogy from the finished product to the composing process. Edward Corbett also takes up this theory, arguing for a renewal in the use of topoi, which he defines as "devices enabling the speaker to find those arguments that would be most persuasive ina given situation." (45) These devices take the form of questions, freewriting, journals,and problem solving techniques (52-56) Corbett credits the abolition of topoi in the classroom as the source of the ideas that "all the writing teacher could do in the classroom was to teach the students some editing skill" (51)
The Corbett essay is interesting in connection with Enos. Corbet summarizes several other writers who are doing primary research to discover how the process of composition can be emphasised in the classroom. He takes the research of others and connects is to the classical concept of the topoi. The Corbett essay can be seen as the purpose of the primary research that Enos calls for. Corbett has used the new research and made and argument for the resurgence of topoi in the classroom, an idea that allows the teaching of composition to move in a new direction while still using classical ideas.
Tuesday, February 2, 2010
Pedagogy and Pre-Writing
In their essay on prewriting, Rohman and Wlecke "assumed that a person becomes a writer at the moment when the merely 'autistic' fantasies, day-dreams and reveries of normal mental activity become mobilized to some specific purpose." (218) This statement is very kind to students, but it implies that a person can become a writer without instruction. It assumes that writing is a natural rather than a learned skill. While is it true that people come into the classroom with the ability to think, it may not be true that a student will come into a classroom with the ability to write. Writing is complex skill that can be taught through practice and instruction. Some students may posses more natural ability than others or may come to the classroom with a greater knowledge base, but writing skills are not learned in a vacuum. If this were the case, the essay would not need to begin with the assertion that students are failing to write at an appropriate skill level. (216) Earlier in the essay, the authors state that "the two most common approaches to rigor in language training include assigning frequent writing and then correcting it intensively." (217) Rohman and Wlecke present this course of action as a negative, but it does not need to be so. If the assignments are well designed and the correction is constructive and given with a mind to global issues this approach can work.
One of the underlying questions that is presented over and over again in the Norton text is about the nature of writing. According to David Russell "writing was thought of, on the one hand, as a set of elementary transcription skills unrelated to disciplinary activity...or, on the other hand, as a belletristic art, the product of genius or inspiration rather than of the mundane social and professional activity of the disciplines." (152) The answers that we find throughout our text vary from Rohman and Welke's student-centered belletristic theories to the teacher-centered drills found in Katheryn Fitzgerald's essay on Wisconsin Normal schools. Each approach offers interesting insight in how composition is, has, and should be taught. From a pedagogical standpoint, most would argue that the truth in somewhere in between. Writing requires a great deal of inspiration, but it also requires a knowledge of form and grammar. If your ideas are not presented in a way that the world accepts and recognizes, then they will not be heard.
One of the underlying questions that is presented over and over again in the Norton text is about the nature of writing. According to David Russell "writing was thought of, on the one hand, as a set of elementary transcription skills unrelated to disciplinary activity...or, on the other hand, as a belletristic art, the product of genius or inspiration rather than of the mundane social and professional activity of the disciplines." (152) The answers that we find throughout our text vary from Rohman and Welke's student-centered belletristic theories to the teacher-centered drills found in Katheryn Fitzgerald's essay on Wisconsin Normal schools. Each approach offers interesting insight in how composition is, has, and should be taught. From a pedagogical standpoint, most would argue that the truth in somewhere in between. Writing requires a great deal of inspiration, but it also requires a knowledge of form and grammar. If your ideas are not presented in a way that the world accepts and recognizes, then they will not be heard.
Thursday, January 28, 2010
Composition: Creativity or Mechanics
In their essay on prewriting, Gordon Rohman and Albert Wlecke tackle the problem of writing instruction. Like nearly every modern essay read for this class so far, the theorists highlight the failure of freshman comp courses to produce competent writers by attacking the rigorous focus of writing instruction. Rather than recommending copious amounts of practice or workshoping, Rhoman and Wlecke make case for focusing on how writing students link concepts in order to produce effective writing.
The authors being by quoting Jerome Bruner’s explanation of expository and hypothetical learning: “[in the expository mode] decisions concerning the mode and pace and style of exposition are principally determined by the teacher….But in the hypothetical mode the teacher and the student are in a more cooperative position with respect to what in linguistics would be called ‘speaker’s decisions’.” By giving assignments with prescribed topics, forms, and styles, the traditional composition teacher is removing the student from his own writing. Rohman and Wlecke believe that the key to producing better writers is to allow them to engage in the process s of writing by making their own creative decisions. By allowing students to participate in the formation of their assignments, teachers are assisting them in acquiring the skills needed to become an effective writer.
The main skill acquired in this process is “concept transference”. Over time, the writer will learn to “discover within himself a pattern with which to organize his ideas…and permit him to describe a new situation my inferring that it is like and old one.” (218-219) As teachers, it is our job to guide our students and to encourage them to find these conceptual patterns organically.
The emphasis on the creative process rather than the mechanics of writing is interesting. Most of the other essays that we read focused on teaching students how to write rather then on how to form ideas. Knowing how to construct a paragraph or write a thesis statement is important, but how would a student form an argument if he did not know how to explore his topic. Now, most of us writers would love to spend entire courses exploring how we think about connections and how we discover in the writing process, but an argument can be made this is not an entirely practical approach. The theories that Rohman and Wlecke advance seem like a bit of a tall order for a composition course. It partially comes down to what you think the focus of a composition class should be. Should we teach students nondisciplinary skills such as grammar, style, and form and leave the actual idea formation to discipline specific courses? Or should the composition course teach critical thinking skills that will be reinforced by more upper level courses? These questions and the place of the composition course within the university system is highly debate by nearly all of the authors that we read. Unfortunately, each essay so far has come to slightly different conclusion.
The authors being by quoting Jerome Bruner’s explanation of expository and hypothetical learning: “[in the expository mode] decisions concerning the mode and pace and style of exposition are principally determined by the teacher….But in the hypothetical mode the teacher and the student are in a more cooperative position with respect to what in linguistics would be called ‘speaker’s decisions’.” By giving assignments with prescribed topics, forms, and styles, the traditional composition teacher is removing the student from his own writing. Rohman and Wlecke believe that the key to producing better writers is to allow them to engage in the process s of writing by making their own creative decisions. By allowing students to participate in the formation of their assignments, teachers are assisting them in acquiring the skills needed to become an effective writer.
The main skill acquired in this process is “concept transference”. Over time, the writer will learn to “discover within himself a pattern with which to organize his ideas…and permit him to describe a new situation my inferring that it is like and old one.” (218-219) As teachers, it is our job to guide our students and to encourage them to find these conceptual patterns organically.
The emphasis on the creative process rather than the mechanics of writing is interesting. Most of the other essays that we read focused on teaching students how to write rather then on how to form ideas. Knowing how to construct a paragraph or write a thesis statement is important, but how would a student form an argument if he did not know how to explore his topic. Now, most of us writers would love to spend entire courses exploring how we think about connections and how we discover in the writing process, but an argument can be made this is not an entirely practical approach. The theories that Rohman and Wlecke advance seem like a bit of a tall order for a composition course. It partially comes down to what you think the focus of a composition class should be. Should we teach students nondisciplinary skills such as grammar, style, and form and leave the actual idea formation to discipline specific courses? Or should the composition course teach critical thinking skills that will be reinforced by more upper level courses? These questions and the place of the composition course within the university system is highly debate by nearly all of the authors that we read. Unfortunately, each essay so far has come to slightly different conclusion.
Wednesday, January 20, 2010
I Work for Cicero
I had a very interesting conversation with my boss today. He called to ask how class was going, and we ended up talking about sophism. After last night's class, I wondered exactly how much I am guilty of sophism on a daily basis. As a collector, it is my job to win the argument. Every day I get on the phone and convince people to give me money. When I presented this to my boss, he had a different analysis of the situation. Quintilian believed that in order to become a successful orator, one has to have good intentions or ideas behind his argument. My boss argued that we are not sophists because we do have a goal. I argued that we are sophists because collecting money is probably not what Quintilian had in mind when he spoke of good men and good intentions.
As a part of our daily jobs, we do not make judgments about the situation of a client or a debtor. Our focus is clear and single minded. We need to quickly access the kind of person that we are speaking with and what the best way will be to influence that person, regardless of how we may feel or think about the debtor's situation.
When I train my team, I don't teach them emotion. I teach them technique. I teach them to analyze a caller's tone of voice, work choice, and responses to find the best way to win the argument, to find the best way to get the money. I teach them how to use the caller's reason for not paying to form their argument about why he should. Ultimately, we are successful if the caller responds to our argument. That is not to say that we are unethical or that we are not happy when the caller's best interest coincides with our client's, but our focus is primarily the art rather than the content.
Obviously, I am getting Cicero's theory tangled up in sophism, but the general idea stands. My boss argued that the fact that we have a goal clears us of any allegations of sophism and its negative connotations. I responded that it is not that simple. Our job as collection agents is predicated on the ability to divorce our emotions from the topic and create a practical argument, which I believe plants us in the sophist camp.
As a part of our daily jobs, we do not make judgments about the situation of a client or a debtor. Our focus is clear and single minded. We need to quickly access the kind of person that we are speaking with and what the best way will be to influence that person, regardless of how we may feel or think about the debtor's situation.
When I train my team, I don't teach them emotion. I teach them technique. I teach them to analyze a caller's tone of voice, work choice, and responses to find the best way to win the argument, to find the best way to get the money. I teach them how to use the caller's reason for not paying to form their argument about why he should. Ultimately, we are successful if the caller responds to our argument. That is not to say that we are unethical or that we are not happy when the caller's best interest coincides with our client's, but our focus is primarily the art rather than the content.
Obviously, I am getting Cicero's theory tangled up in sophism, but the general idea stands. My boss argued that the fact that we have a goal clears us of any allegations of sophism and its negative connotations. I responded that it is not that simple. Our job as collection agents is predicated on the ability to divorce our emotions from the topic and create a practical argument, which I believe plants us in the sophist camp.
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